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Support
Stuck, confused, or something not working? Most questions are answered below — and if yours isn’t, we’re one email away.
Email us
We read every message and reply as soon as we can.
Email support@systemsofplay.com
Including your device model and what you were doing when the problem happened helps us sort it out faster.
Common questions
How do I get my progress back on a new phone?
Your progress saves to the cloud automatically. On a new device, install the game and sign in with the same platform account (Game Center) if you linked one, and your progress follows you. If it doesn’t, email us and we’ll help.
I ran out of lives — do I have to pay?
No. Lives refill on their own over time. You can wait for them to come back, or spend the coins you earn by playing. There’s never a forced payment to keep going.
How do I restore a purchase?
Open Settings in the game and tap Restore Purchases. Purchases are tied to your store account, so they come back on any device signed into that account.
How do I delete my account and data?
In the game: Settings → Delete Account. Full details, and how to delete without the app installed, are on the account deletion page.
I found a bug / a level seems impossible.
Please tell us — email us the level number and a screenshot if you can. Reports like this genuinely make the game better.
Contact
Systems of Play Consulting Inc. · support@systemsofplay.com